1 reviews | Active since Oct 2016

11 Sept 2023, 11:23

Cant even report ***** on a contract.

I recently noticed debit order going off my bank account stating vodacom. I called 3 times and have been sent from pillar to pillar. The one lady told me that the account was opened online and the sim card was sent to a location in sandton. I asked what verifications were done to prove that the application was by me. She couldn't answer and simply forwarded me to some random call bot. I don't have any account with vodacom and never will. VODACOM PLEASE DELETE MY PERSONAL DETAILS FROM YOUR SYSTEMS. You can also delete my sim card Im done with you.

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Replies (1)
Vodacom
Vodacom's reply11 Sept 2023, 11:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team