Can't even manage to read a customer email and no callback service at all!

As per SR180 ********** 57

As a current customer of Vodacom Fibre in Woodland Hills Freestate I moved down to George, Western Cape 2 weeks ago. My line was scheduled to be installed with Openserve on the 12th July. The tech phoned me on the scheduled date to install and confirmed my street address was incorrect on Vodacom's side of things and installation could not take place. I phoned Vodacom to correct things after they couldn't manage to read a email with the correct details on the first place. I even sent Valerie Steinbank a freaking google image of my house and the mess it up... Now a week later and not a single callback from Vodacom on when I will receive my installation. Next week Wednesday if my line is not installed I will move over to Telkom and block my payment for Vodacom with my banks approval. Look elsewere for a company that wants business.