CS
Christopher S

1 reviews | Active since Jul 2011

28 Aug 2026, 18:05

CANT EVEN GET IN CONTACT WITH ISP's OWN CUSTOMER CARE CENTER WHEN THEY BLOCK THE SERVICES WITH AGREED DEBIT ORDER ONLY IN A WEEKS TIME

Not a mobile phone operator worth considering anymore. Absolutely Useless. Services suspended when last invoice is paid up and it before my agreed upon debit order date which is only to be in a weeks time. NOT ONCE, BUT AT LEAST 2x and when you want to phone THEIR OWN CUSTOMER CARE NUMBER TO FIND OUT WHY THAT IS HAPPENING YOU CANNONT EVEN DO THAT WITH THEIR SERVICES SUSPENDED - MAKES ONE THINK IF THE "ONLY EMERGENCY CALLS" FUNCTION WILL ACTUALLY WORK AS WELL.

0
Replies (1)
Vodacom
Vodacom's reply29 Aug 2026, 07:42
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team