Can't even deliver to correct address

I upgraded my Vodacom contract mid-June and provided my address for a router to be delivered to me. The agent I spoke to estimated delivery by 25/6. I received an email from RAM Couriers on 25/6 which had the incorrect phone numbers and delivery address, attempted to correct this with RAM and was advised that I had to correct the details with Vodacom as they had received the information from Vodacom.

I called Vodacom 28/6 to correct the address. I checked with RAM early July and was informed the package had been returned to Vodacom, a call to Vodacom confirmed this but apparently the router hasn't been received into stock and delivery cannot be arranged until this is done.

The router was eventually receipted into stock and my order reprocessed. I gave my address to the call centre agent TWICE and expressed my dissatisfaction with the delay experienced and incorrect address being used for delivery. Guess what? Today RAM attempted to deliver to the same incorrect address again.

Vodacom can keep their contract, I'll take my business to another provider who at least knows how to execute on the delivery of a router.