RK
Rudi K
1 reviews | Active since Oct 2013
23 Jun 2022, 07:34
Can't change my main number in the vodacom website
I am still trying to change my Main Number in the Vodacom website numerous times without success. The main number was correct previously and somehow this was changed to one of my children's numbers. I go the website and set my number as the Main number, but it does not work. Vodcaom support contacted me and said thy changed it and I should test later, still not able to indicate my actual number as the main number.
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Replies (2)
Vodacom's replyOfficial
23 Jun 2022, 08:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jun 2022, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RK
Rudi K's updateReviewer Update
24 Jun 2022, 13:17I have managed to get hold of a vodacom support person, which helped me to change the main number.
RK
Rudi K's update24 Jun 2022, 13:17
Reviewer Update
I have managed to get hold of a vodacom support person, which helped me to change the main number.