EV
Ebrahim V
1 reviews | Active since Dec 2012
20 Jan 2022, 09:54
Can't change contract plan
There's a deal for R229pmx24 for a data deal which is on promotion where you get 130gb (80gb anytime and 50gb night owl) I am not down grading my contract for cell no:***. I would just like to get this deal that's all cause I am paying the same rates for 40gb (20gb anytime and 20gb night owl) with a bonus of 10gb for streaming as per my contract and I never missed any payments and I want that deal vodacom is promoting.
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Ebrahim V's updateReviewer Update
20 Jan 2022, 09:57Can't change contract plan
There's a deal for R229pmx24 for a data deal which is on promotion where you get 130gb (80gb anytime and 50gb night owl) I am not down grading my contract for cell no:**********. I would just like to get this deal that's all cause I am paying the same rates for 40gb (20gb anytime and 20gb night owl) with a bonus of 10gb for streaming as per my contract and I never missed any payments and I want that deal vodacom is promoting.
There's a deal for R229pmx24 for a data deal which is on promotion where you get 130gb (80gb anytime and 50gb night owl) I am not down grading my contract for cell no:**********. I would just like to get this deal that's all cause I am paying the same rates for 40gb (20gb anytime and 20gb night owl) with a bonus of 10gb for streaming as per my contract and I never missed any payments and I want that deal vodacom is promoting.
EV
Ebrahim V's update20 Jan 2022, 09:57
Reviewer Update
Can't change contract plan
There's a deal for R229pmx24 for a data deal which is on promotion where you get 130gb (80gb anytime and 50gb night owl) I am not down grading my contract for cell no:**********. I would just like to get this deal that's all cause I am paying the same rates for 40gb (20gb anytime and 20gb night owl) with a bonus of 10gb for streaming as per my contract and I never missed any payments and I want that deal vodacom is promoting.
There's a deal for R229pmx24 for a data deal which is on promotion where you get 130gb (80gb anytime and 50gb night owl) I am not down grading my contract for cell no:**********. I would just like to get this deal that's all cause I am paying the same rates for 40gb (20gb anytime and 20gb night owl) with a bonus of 10gb for streaming as per my contract and I never missed any payments and I want that deal vodacom is promoting.
Vodacom's replyOfficial
20 Jan 2022, 10:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Jan 2022, 10:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Jan 2022, 11:02Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, i have advised you accordingly with regards to your query. Regards Consumer Website Team
Best regards,
Vodacom's reply21 Jan 2022, 11:02
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, i have advised you accordingly with regards to your query. Regards Consumer Website Team
Best regards,