LH
Lynette H
1 reviews | Active since Dec 2020
28 Dec 2020, 16:03
Can't cancel Vodacom Contract when due
I have been trying for 4 months to cancel two numbers on my account and have spoken to about 15 to 20 different people. Upgrade was done without my consent. I am still being charged for the one number, after many calls one number was removed but the other is still charged.
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Vodacom's replyOfficial
28 Dec 2020, 16:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Dec 2020, 16:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team