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Irene S
1 reviews | Active since Nov 2021
22 Nov 2021, 15:36
CANT CANCEL VODACOM CONTRACT
Why does Vodacom make it difficult to cancel contracts. It is so frustrating!!!Been trying to cancel one for over a month. You're told to use *** - which is ALWAYS busy. Then you are referred to *135# - cant seem to get through...tried customer care and cancellations emails - apparently both emails are not functional anymore.
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Replies (2)
Vodacom's replyOfficial
22 Nov 2021, 15:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Nov 2021, 15:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Irene S's updateReviewer Update
23 Nov 2021, 18:46Good day,
Thank you Randall for handling my complaint promptly. Much appreciated.
Thank you Randall for handling my complaint promptly. Much appreciated.
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Irene S's update23 Nov 2021, 18:46
Reviewer Update
Good day,
Thank you Randall for handling my complaint promptly. Much appreciated.
Thank you Randall for handling my complaint promptly. Much appreciated.