Cant Cancel VODACOM contract

So for more than a year I have tried to change my address with no luck with Vodacom. They keep having the excuse of the new system and the old system...... blah blah. Went into the store about 4 times with prove of new address! Still not changed!!

Another issue is, you CANT cancel your contract in store! You have to call them which I did and they provided me with an amount I have to deposit into their bank account, which I did and the next month no debit order went of so I ASSUMED all is well and canceled.

Well, nope it was NOT canceled and another debit order went of this month!

My husband had the same issue and the only way he could get someone to help him was to post it on here to get any help!

Not happy with VODACOM at ALL!!!