RP
Robin P
1 reviews | Active since May 2014
10 Dec 2020, 17:30
Can't Cancel my Vodacom Data Contract
I am still trying to cancel my Vodacom data contract *** which has expired. My mobile reception in my area is not good enough for your people to hear me. It should have been cancelled at the end of last month and i see a bill for this month of R636 . . please cancel it with immediate effect. Thank you.
PS: Don't try and call me because it doesn't work - you can whatsapp or email me.
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Replies (1)Vodacom's replyOfficial
11 Dec 2020, 07:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2020, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
