1 reviews | Active since Oct 2017
Cant cancel my Vodacom contract
If your Vodacom contract expired after the 24 month and you want to go to pre-paid, good luck doing it! You cant do it in store and you have to call 082111. Been holding for hours every day to speak to an agent, no luck at all!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Etienne Pennekan,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
I do apologise for the bad service received and inconvenience caused.
Regards,
UW
Dear Etienne Pennekan,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
I do apologise for the bad service received and inconvenience caused.
Regards,
UW