CV
Charne V
1 reviews | Active since Jun 2022
30 Jul 2022, 19:24
Cant cancel my contract
So after I initially complained on this platform, someone from Vodacom called me and assured me they would sort this out. And guess what?? My contract is still not cancelled. Absolutely shocking.
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Replies (1)
Vodacom's replyOfficial
31 Jul 2022, 09:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Jul 2022, 09:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team