Cant Cancel Contracts, Vodacom has NO system in Place

It has been a total nightmare trying to cancel contracts with Vodacom, I have 3x contracts I need cancelled and 2x of them I have been trying to cancel for more than 6x months and the 3rd for almost 3x months. All of these contracts has been end of contract life long time ago and the numbers is not even being used but still Vodacom takes by money and keep billing me.

I have tried phoning, email, gone to Vodacom shops and even went to VodaWorld. Not one could help me, nor do any of them give you a Ref number, they tell you it will be sms’ed and Emailed but nothing happens.

I am being billed +- R650 a month for something I don’t use nor do I need, I have other active contracts.

Vodacom has No system in place to cancel contracts.

Worst after sale service Ever.