AB
Anél-Mari Badenhorst
1 reviews | Active since Apr 2021
07 Apr 2021, 11:48
Can't cancel contract
I am trying to cancel my contract. I have been to the vodacom shop, they can't help me. I tried calling customer service, they can't help me. The number you should call for cancelation doesn't put me through to a consultant. So tell me how can I cancel my contract?
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Vodacom's replyOfficial
07 Apr 2021, 13:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Apr 2021, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team