MS
Mohamed S
1 reviews | Active since Dec 2020
26 Jan 2026, 17:57
Cant cancel contract after term expiry
Can't cancel a cellphone contract after your contract term is over. They can call you a hundred times to upgrade you, but cant take a call to cancel. So now I'm waiting for an email or sms to inform me when they will cancel my contracts.
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Vodacom's replyOfficial
27 Jan 2026, 07:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jan 2026, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team