JN
Jivesh N
1 reviews | Active since Jan 2021
29 Jan 2021, 01:33
Can't cancel contract
I have a contract which finished a year ago. I have tried to cancel the contact multiple times. I keep on getting reference numbers and saying it cancelled but at the end of each month my account is debited
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Vodacom's replyOfficial
29 Jan 2021, 07:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2021, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team