Can't cancel contract

Item: Vodacom
Rating: 1
Author: Mark B

How do I cancel my contract?? Emailed a number of times. Phoned a number of times. Then I get calls wanting me to upgrade. I want to cancel. How difficult is it to get someone at vodacom to understand

Helpful (0)

Replies (1)

Vodacom's replyOfficial

08 Sept 2026, 08:13

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply08 Sept 2026, 08:13

Official