Cant cancel an account

Last year December I went into a Vodacom store to cancel my acc and pay what was still owed. I then left thinking my account was canceled. What a joke.

Almost 6 months pass and I had been using the same number as a pay as you go. Only to recieve an invoice for June 2017 stating my contract is in arrears. On contacting Vodacom an angent could only advise that "someone" reinstated my acc...... um Why? Why? Without my consent? Is this not *****?

Now after fighting, tears and broken promises from Vodacom on numerous occasions to sort this out and get back to me here I am resorting to hellopeter.

Really Vodacom????? Are you ever going to get yourselves sorted???