cant cancel a vodacom contract easily- nightmare service levels

am a pensioner.. had a contract with vodacom..i called the end of january...was told that amount was to paid, i requested that the contract to be cancelled, i was assured the contract was to be cancelled..***...made the payment ..called again to confirm that payment was made and the contract would be cancelled...

middle of march still continue to receive bills via sms..called today to ***..spoke to the operator...transferred to ***...transferred again to 082111...requested to hear voice recordings from end of january..no help whatsoever....

seems to be a business strategy to overcharge and make it ridiculously difficult to cancel a contract

will not do business with vodacom again, terrible customer service

also emails to *** go unanswered or unacknowledged

my vodacom number *** ref to callcenter ***