Cant Calculate

<p>On the 18th July I requested a cancellation quotation, the quotation I recieved was not calculted correctly so I phoned them again, I spoke to someone who was so useless. when I requested that she put me through to her manager she put me on hold for 45min hoping I will go away. When I spoke to her manager she also not very friendly or helpfull said that its a system problem and they cant fix it so I need to pay the +_R1200 more. WHAT THE F!! I said there is no way so she said well then send through your documents so they will have a look at it, I have done that, I have requested follow ups and as to date more than a month later I can still not recieve any assistance. I have phoned them again now for a quote 2 hours later and still I have not recieved it.</p> <p> </p> <p>They calculate R174.56 x 18 = R4073.58 (without Vat) If I do the calculation I get R 174.56 X 18 = R 3142.08 thats just line one on it.......</p> <p>Now tell me, so I need to pay extra because the System does not know how to calculate? and I need to keep my Contract with Vodacom whom is giving me terable service because they are not willing to assist me.</p> <p> </p> <p>You phone Vodacom, they make you hold for 15 min, then the person answeres and oops drops the phone in your ear. You speak to managers they cant help you? You cancel your contract and then still get invoiced for it! I can go on and on and on... such bad service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p> </p>