1 reviews | Active since Oct 2017
Cant buy data again, vodacome is useless
I only have R10 airtime and need data, so I go to the *123# for I can get the R2.50 for 30MB but I keep getting am error again and again so my only option is R5 for 20MB this does not help me at all. Im fed up with Vodacom constantly having issues with the bundles. I already lost R25 today cause they didnt send the message to say I m almost out of data and then I lost all my airtime......i will be moving to another cellular network soon.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Kyle Mckenzie
We are sorry to hear of the circumstances under which your posting has reached us.
As per our communication, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
K H
Vodacom Escalation Support Team
Dear Kyle Mckenzie
We are sorry to hear of the circumstances under which your posting has reached us.
As per our communication, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
K H
Vodacom Escalation Support Team