KM
Kyle M

1 reviews | Active since Oct 2017

10 Oct 2017, 08:15

Cant buy data

I purchases R100 today to buy 1G Data that I badly needed, but wheb I went to select the open to buy 1G data for 7days it keeps giving me an error, so I tried the 1G for 14 days and still I get and error. But I can buy any small data packages with no issues now I am stuck without the data I need and forced to buy small packages that are costing me more! Truely disappointed in this service.

0
Replies (2)
Vodacom
Vodacom's reply10 Oct 2017, 09:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply10 Oct 2017, 16:54
Official

Dear Kyle

Trust that you well.

As per my email, kindly be advised he issue has been resolved.

Kind Regards,

HS

Best regards,