1 reviews | Active since Mar 2009

05 Jun 2017, 09:15

Cant assist me resolve debit order problem on their side

<p>A few weeks ago I changed my banking details to my Bidvest bank account, along with various other debit orders. Vodacom now claims that debit orders to Bidvest do not work. They cannot tell me in writing nor why this is the case. My other debit orders have deducted correctly, what is wrong at Vodacom?</p>

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Replies (1)
Vodacom
Vodacom's reply05 Jun 2017, 09:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team