1 reviews | Active since Nov 2016
Cannot wait to cancel my contract with Vodacom. Pathetic.
<p>Been a vodacom client for +- 16years, and i cannot wait to cancel my subscription in a few months time and move on. Incorrectly debited for over 10k. and after making payment then waiting for 24hrs to have your line re-connected is unacceptable, being pushed from person to person and spending an hour on the phone to find a solution.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
The matter was escalated to the Accounts Team for further investigation and feedback.
Regards
Vodacom Consumer Website Team
Dear Client
The matter was escalated to the Accounts Team for further investigation and feedback.
Regards
Vodacom Consumer Website Team