RW
Rob W
1 reviews | Active since Jan 2019
09 Jan 2022, 22:48
Cannot Upgrade but date for renewal/upgrade is 2 July 2021
I haven’t upgraded my iPhone X since 2018 and when I enquired on Vodacom online portal I was told I am not due for upgrade as the due date is 2 July 2021??? How is this even possible
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
10 Jan 2022, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2022, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team