Cannot upgrade
<p>I am trying to upgrade but due to a premium that bouced due to a late payment of my salary they are refusing. Payment waa made same day as the debit order and i am not in arrears. Either we get assistance or i will port to another company that will gladly assist.</p> <p> </p> <p> </p>
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Replies (2)
Vodacom's replyOfficial
15 Oct 2016, 07:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Oct 2016, 07:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
17 Oct 2016, 17:093days later still no contact made from vodacom?!?
's update17 Oct 2016, 17:09
Reviewer Update
3days later still no contact made from vodacom?!?