LS
Linda S

1 reviews | Active since Aug 2013

19 Nov 2018, 09:45

CANNOT TRUST VODACOM

Last week I received strange messages on my cellphone. Clearly this was ********** of nature and I did not respond. Then I received a phone call from what appeared to be a branch of a commercial bank far from my place of residence. Upon answering, the caller stated they were phoning from this particular bank and wanted to discuss my account. I immediately realised the caller was not from any bank and the caller was trying to obtain details in order to move funds from my account. I immediately ended the call. The same caller then called my other vodacom number to try his luck again. What shocked me is that my second number is no older than one week! This tells me that vodacom staff are either the perpetrators or they are supplying information from within Vodacom. This is very very concerning. I would like to know what Vodacom will do about it.

0
Replies (1)
Vodacom
Vodacom's reply19 Nov 2018, 09:58
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,