1 reviews | Active since Feb 2010

17 Feb 2017, 11:41

Cannot transfer ownership of contract

<p>I cannot believe that a new system does not allow a transfer of ownership of a contract. This has been going on for months and I read another review in July last year where a person had the same problem. This is not an acceptable excuse to hide behind, Vodacom! I want to transfer a personal cellphone contract to a business contract and the Vodashop in Kolonnade keep on telling me it is not possible to do yet. Maybe I should just cancel the contract outright and go with a new contract at MTN if you cannot help me Vodacom.</p>

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Replies (1)
Vodacom
Vodacom's reply17 Feb 2017, 12:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team