Cannot track my order

Item: Vodacom
Rating: 2
Author: Leandri D

I upgraded to the iPhone 8 plus yesterday and received a upgrade order confirmation stating that my order is successful. Yet I can not track my order. Starting to worry if I'll receive my order

Helpful (0)

Replies (2)

Vodacom's replyOfficial

03 Jan 2018, 13:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply03 Jan 2018, 13:10

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

04 Jan 2018, 07:53

Good Day Leandri van Dyk,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.

Regards
RO

Best regards,

Vodacom's reply04 Jan 2018, 07:53

Official

Good Day Leandri van Dyk,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.

Regards
RO

Best regards,

Cannot track my order

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