Cannot see Data Bundle balance on a data contract

<p>Over the past week I've been logging calls stating that I cannot see any data allocation on my Data Bundle Contract. I've contacted Vodacom 8 times and wasted 9 hours of my time trying to explain to all the Support consultants that I cannot see any data allocation on the Vodacom Site. On the the Cellphone app I cannot even see my Data Sim card number. </p> <p>In the 8 calls I was told there was a problem with their system - they did some Maintenance and that somehow "removed" my Data sim from my profile... So I have to readd the number back to my profile. So a Vodacom system problem has resulted in a customer not being able to see any details on a Data contract. </p> <p>I have readded the number back on to my main profile yet I am still experiencing the same problem.</p> <p> </p> <p>I've constantly requested for an email address from these solution consultants such that I can provide proof there is a issue with their website/system/sim, yet I get an automated response we cannot give out our email address blah blah blah. </p> <p> </p> <p>So in the case that I logged on the 24th these guys keep closing my SR request because they do not see any problems with my account - first they provided me with an additional 2gig for "problems" I'm experiencing (no data allocated) then they closing my case saying that I must readd the number onto my main profile. </p> <p> </p> <p>My most recent call now to Samu with the SR number: A2-1z4m-wcs19d I'm yet again told I cannot email the errors to her so she can attached it to the SR because it is policy that they cannot give out email addresses. </p> <p>If this issue is not addressed by Vodacom then I do not see any other solution but for Vodacom to Nullify the contract as I am not given the service that I have been promised in the contract.</p> <p> </p>