MP
Marnes P
1 reviews | Active since Feb 2016
09 Dec 2025, 15:21
Cannot redeem Samsung TV voucher
Bought a Samsung TV Voucher on Vodacom app, but when I try to redeem the voucher it says: "Voucher has already been redeemed or invalid". Tried contacting the call center but after 30 minutes there is still no answer. Not sure how to proceed.
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Vodacom's replyOfficial
10 Dec 2025, 07:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Dec 2025, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team