RM
Rainy M

1 reviews | Active since Feb 2018

26 Feb 2018, 14:11

CANNOT RECEIVE OR SEND SMS's while on VODACOM SMS ROAMING

I am in Central Africa roaming on Vodacom SA, I have not been receiving sms's for days, I cannot do online banking; while a friend roaming on MTN SA receives his sms's without any delays. Also, the sms's I send are not delivered.

SERVICE DELIVERY VODACOM!!!!

0
Replies (2)
Vodacom
Vodacom's reply26 Feb 2018, 15:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply27 Feb 2018, 14:41
Official

Good day Rainy Mpolokeng,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team