1 reviews | Active since Nov 2015
Cannot receive calls from Vodacom cell numbers
I tried to port to Vodacom in September and cancelled the port. I am currently a MTN customer.<br> ever since the cancellation of the port I cannot receive any calls or sms's from VODACOM numbers.<br> I receive calls from all the other networks.<br> I have been trying since September for Vodacom to sort out my line and I am not getting any service.<br> I did phone MTN, they have sent numerous emails to Vodacom, and tried to help from their side, still no response from Vodacom.<br> I tried to phone Vodacom porting department myself but was unable to get through.<br> I phoned Vodacom customer care and they just bluntly said they cannot help as I am not a Vodacom client.<br> Obviously the fault is on Vodacom's side and I am very unhappy that I cannot receive calls from their network.<br> Please sort it out ASAP as it is over a month now !!!
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
