Cannot port to Vodacom

I have been having huge frustration with porting to Vodacom. I am currently a cell c subscriber, but an ex Vodacom client. I requested to be ported to Vodacom network on the 3rd do April 2018. This was done at the south gate Vodacom 4u store. I paid an amount of R105 for the SIM card, and received an sms saying that the port would go through that night. Nothing happened, and after a few days, I went back to the store. I was informed that the port was not successful due to an error on their systems. On the 7th I received another sms saying that the port would go through. Nothing happened, and I needed up calling 082 129. They said the port was still pending and that I need to go to the store again. I eventually went to the store again, today... twice! The manager who was quite abrupt Andre irritated said that they are not at fault, and he has sorted it out. He mentioned that the port will go through at 6:15 today, the 18th of April. Nothing has happened. To date, I have been 4 times to the same store, with the same request. I have previously been a Vodacom Red advantage customer, and have never had any issues with service from Vodacom, hence my request to port back. However, I am aphauled at the level of customer service I am receiving from a world class network. Tomorrow will be my 5th visit to the store, and my last. If I cannot get onto the network I believe it’s not worth is, as the service has dramatically declined.