1 reviews | Active since Mar 2009
<p>Hi There</p> <p>I have been trying to port my number to Vodacom for the last two days. I went to a Vodacom Shop, purchased and Rica'd a Nano sim card. After following the sms portme instructions i received two confirmation sms's from Vodacom, all of this was done before 17: 00 on the 24th and the 25th of May. I waited the entire evening for the port to go through. In the morning i caontacted the Vodacom porting help desk only to be told that the Vodacom sim card that i purchased from a Vodacom shop cannot be used for porting as it is a promotional sim card. So i went hunting for a non promotional sim card at every single store that sells sim cards, only to find that every store has the exact same sim cards, 50% POWER BONUS SIM CARDS. Why is Vodacom becoming so frsustring and useless? Instead of making the whole porting process seamless and easy Vodacom makes it extremely difficult. Where do i now find a NON PROMOTIONAL SIM CARD FROM? WHAT IS A NON PROMOTIONAL SIM CARD? HOW DO I TELL THE DIFFERENCE? Vodacom if you want to increase your subscriber base makes things easy, not harder. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
As per the feedback received from the Port Support Team, the port issue has been resolved and the number has been activated.
Regards
RoderiqueLategan
Best regards,
Dear Customer
As per the feedback received from the Port Support Team, the port issue has been resolved and the number has been activated.
Regards
RoderiqueLategan
Best regards,
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