MJ
Mark J
1 reviews | Active since Sept 2016
15 Jun 2021, 13:22
Cannot my vodamail emails.
I cannot open my emails on vodamail. I keep getting the following error message com.mongodb.MongoCommandException: Command failed with error 13: 'command insert requires authentication' on server mongo_db:27017. The full response is { "ok" : 0.0, "errmsg" : "command insert requires authentication", "code" : 13, "codeName" : "Unauthorized" }
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
15 Jun 2021, 14:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jun 2021, 14:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Jun 2021, 10:43Dear Mark Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Jun 2021, 10:43
Official
Dear Mark Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Vodacom Consumer Website Team
Best regards,