1 reviews | Active since Mar 2009
Cannot log in to website
I can no longer log into the website as I used to be able to do. It seems to go through the logon process and sends me an SMS to say I am logged on, but all I see is the login screen. I tried OTP login and receive and enter an OTP but the login process does not go through to the website. You tell me I have run out of data but won't give me access to buy more!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Neville
As discussed, this matter is now resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
Hi Neville
As discussed, this matter is now resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,