Cannot load recurring data bundle - system problem

Upgrade - early December - recurring data bundle requested - not loaded.<br> A trip back to Menlyn to query - consultant could not load the recurring data bundle!<br> Consultant said will be sorted out.<br> Problem still not sorted out.<br> Vodacom please explain why YOU cannot load the recurring data bundle?<br> How many phone calls must I make to try to resolve the matter?<br> How many trips to your stores must I make to try to resolve the matter?<br> <br>