Cannot load data bundles

<p>I have upgraded my cell phone account end of Oct16 and eversince then I had trouble with Vodacom. On saturday I wanted to buy a data bundle. I tried the app, *111# everything and nothing worked. I eventually phoned the call centre and the guy I talked with said that he will load a bundle for me. I am still waiting for the bundle to be activited. I cannot do anything as the bundle that he processed on his side is still in process.....I phoned the call centre again and NO ONE can help me. I have even been to a vodashop twice...their service is even worse than the call centre.</p> <p> </p> <p>What more must I do???</p>