Cannot load airtime or data to prepaid SIM

<p>I work overseas and have been using the same prepaid number for the past 18 years. I visited SA 5 times in 2016 and each time the SIM was taken off roaming when I entered SA . There were no issues in loading airtime or data on any of my 5 SIM cards. Fast forward to 2 Jan 2017 when I entered SA again and took my number off roaming. I found that it was ipossible to load airtime of data on my card. In fact, none of the cards that were taken off roaming, could be loaded. This problem is similar to that of Tumiphomello's post of 21/3/2016. One of my cards was not taken off roaming and I was able to load that card (while still on roaming), then take it off roaming and again load airtime to it. Putting my other cards back onto roaming did not help either.</p> <p> </p> <p>I spent many hours with Voda Customer Service on the phone and had to leave SA without the issue being resolved. My wife just returned to SA today and our SIM is still unable to be loaded with airtime or data. We are just about out of funds on these cards and would hate to loose our numbers but since Vodacom has done away with email support, it is impossible to find anyone willing to listen to your problem. Quite simply the worst customer service poilcies in the world.</p>