Cannot give details of my contract over the phone?

Item: Vodacom
Rating: 2
Author: Calym G

A call centre agent wouldn't allow me information to my account over the phone stating that \you have not answered the security questions correctly". I provided my ID number"

Helpful (0)

Replies (1)

Vodacom's replyOfficial

26 Jan 2016, 08:11

Hello calym1,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Vodacom's reply26 Jan 2016, 08:11

Official

Hello calym1,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team