LO
Lisa O

1 reviews | Active since Nov 2009

31 Oct 2016, 12:58

Cannot get Vodamail on Huawei P8 lite

<p>I have been to stores for the past 2 months and everyone tells me vodacom is updating there vodamail. I was informed why dont I open a gmail but it is inconvenicence. I have had a vodamail account since vodacom started it and all my accounts and everyone has that email address. When I try and open it from a lap top I cannot open the attachments and when I send it to another email address it does not send the attachments. I am so upset with vodacom as I cannot really access any of my emails and this has been for the past 2 months and get the same answer. I have even called 111 and they send me all is fine I can access or a technician is busy. How long do I have to be without email. Why does vodacom give us email addresses if this is what they do to there clients. My email is very important I need it urgently. PLS PLS PLS PLS HELP ME!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply31 Oct 2016, 13:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team