KJ
Karin J
1 reviews | Active since Feb 2019
23 Jun 2020, 16:29
Cannot get through to the Call Centre
Have tried calling in 7 times to cancel my data contract and either the call drops or after waiting you get through an agent who cannot hear you. This has happened multiple times today.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
24 Jun 2020, 07:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jun 2020, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team