Cannot get their story right

<p>Payment made to Vodacom over three months, first payment no problem, second payment, they send messages saying account in arrears, proof of payment sent through 3 times, plus faxed. Still Vodacom suspend my line. After calling for four days, going through numerous call centre employees (some totally useless, some very helpfull) I get told stories of technical problems, I have short paid, payment not showing up, NOW on day five, I get attitude from a DIMPHO in Business accounts, that I have paid into the wrong account! My line is still suspended and they want to charge me R10-00 extra to re-connect. How can a company treat it's customers like this. I have been with Vodacom since the start of cell phones, and this is the attitude I get. Thet do not deserve to have this business if this is the way they treat their customers. They are in the wrong, not me, yet I have to go through the frustration of prooving my payments has been made and still get charged for it?</p>