LP
Louis P

1 reviews | Active since May 2012

29 Jan 2016, 10:45

Cannot get my number back from Vodacom

My contract expired from Vodacom.<br> I cannot get them to release my number after 3 days on the phone.<br> I have contacted the cancellations department more than a 100 times.My last conversation was to Chelisa,does not want to supply her surname.She will not put my call forward to a manager as the only forward your call to a \port forward department\" that does not pick up their phones,you can hold 20 min and there is not one\"<br> I have now stop payment until Vodacom release my number.<br> <br> "

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Replies (1)
Vodacom
Vodacom's reply29 Jan 2016, 10:48
Official
Hello louisprins,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team