FR
Frans R
1 reviews | Active since Jul 2011
19 May 2016, 06:51
Cannot Get It at Vodacom
<p>I just wen't onto Vodacom for proof of my residential address as my statement is sent to my home address the consultant said i cannot get it from Vodacom thats about the only statement that gets sent to my home address i don't have a water and lights account asweel as i'm staing with my parents. The address is on my Vodacom Statement</p>
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Replies (4)FR
Frans R's updateReviewer Update
19 May 2016, 07:03I have just spoken to GUGU aswell told me to contact the accounts department *** I don't have a cellphone its in for repairs a brand new S7 please see onother HelloPeter complaint about that. Service is only getting worse I can't even get proof of address from Vodacom
FR
Frans R's update19 May 2016, 07:03
Reviewer Update
I have just spoken to GUGU aswell told me to contact the accounts department *** I don't have a cellphone its in for repairs a brand new S7 please see onother HelloPeter complaint about that. Service is only getting worse I can't even get proof of address from Vodacom
FR
Frans R's updateReviewer Update
19 May 2016, 07:05I again asked for a land line number which amazingly there isn't a cell phone service provider there isn't one landline telephone at Vodacom.
FR
Frans R's update19 May 2016, 07:05
Reviewer Update
I again asked for a land line number which amazingly there isn't a cell phone service provider there isn't one landline telephone at Vodacom.
Vodacom's replyOfficial
19 May 2016, 08:03Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 May 2016, 08:03
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
Best regards,
FR
Frans R's updateReviewer Update
20 May 2016, 06:22Since i logged my first complaint about Vodacom Nothing has happened, each store did a sim swop told me to switch the phone off for 3 hours and the sim will activate, looks like they are only trained to do sim swops, they tested the sim card with the same number in two other phones it did the same thing. But the phone still sais Not Registered on the Network or No Service try agail later. I'm not impressed it only keeps getting worse i went to 3 Vodacom shops
FR
Frans R's update20 May 2016, 06:22
Reviewer Update
Since i logged my first complaint about Vodacom Nothing has happened, each store did a sim swop told me to switch the phone off for 3 hours and the sim will activate, looks like they are only trained to do sim swops, they tested the sim card with the same number in two other phones it did the same thing. But the phone still sais Not Registered on the Network or No Service try agail later. I'm not impressed it only keeps getting worse i went to 3 Vodacom shops