Cannot get anyone at Vodacom Business to respond - 7 month after cancellation request and no action

I queried an account cancellation with the social media team more than a month ago. To date despite this request being 'urgently prioritised' with the vodacom business helpdesk - I have not heard anyone. I chase every few days.

Call Vodacom business - you hang on for ages just be disconnected.

Request a call back on their website and the request doesn't go through.

In desperation - posted a review on Hello Peter - only to get a bland response with promises of someone contacting me - nothing 5 days later

What next carrier ***eon?