cannot get a simple upgrade done for more than 6 weeks
<p>I have been trying to get an upgrade done for about six weeks now and have been phoning into vodacom on numerous occasions and each time there is nothing loaded on the system. I spoke to a number of people in Gauteng and Western Cape but nobody comes back to me. I am appauled with this ****py service from Vodacom and can see how the service deterioted over the last 18 years since i had my first contract with vodacom. Its seems like its time to move to another service provider.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I guess vodacom will not contact me as it is a month later and still made no contact. I am sure vodacom prides in their customer no service.
I guess vodacom will not contact me as it is a month later and still made no contact. I am sure vodacom prides in their customer no service.