Cannot even tell me where I can get a SIM card

<p>Ordered my device for upgrade and waited 14 days for delivery. Sent me the wrong SIM and expect me to wait 48-72 hours for an answer. Very, very bad attitude by customer care. Totally ***********. Unthinkable that of all the agents I spoke to, not even one person could tell me where I can get a SIM. I am very dissappointed and tired of apologies! What I am looking for now, is resolution - or send the courier to come and fetch my very expensive, currently totally useless device</p>