Cannot deliver a phone

<p>Vodacom, you are making it impossible to upgrade and deliver a new phone.</p> <p>1. Your website says "Next Day Home Delivery", only after submitting my upgrade order do I receive an email stating delivery is only during working hours (I work).</p> <p>2. There is no way to amend the delivery address online, you have to contact the call centre.</p> <p>3. I have contacted the call centre TWICE to change the delivery address, however, they are not sending an email confirmation to the agent delivering the handset. In fact the call centre told me to ring the agent. However the agent has told me I cannot change the delivery address, VODACOM has to send them an email confirming the change of address.</p> <p>So, I cannot get my new phone... What do I need to do, other than take a day's leave to wait for a courier???</p>